1st Discount Brokerage

1DB provides a link to on-line services in order to accommodate those of our clients that are more hands on than others, and require easy access to their accounts.  This feature provides the means of overseeing and staying abreast of your financial position on a 24/7 basis. 

Questions about this service should be directed to your Independent Financial Consultant.

direct link to

https://investor.1db.com/

DEPOSITS

Personal or Cashier’s Check
Make checks payable to Penson Financial and forward to:

1st Discount Brokerage
420 South State Road 7, Suite 114
Wellington, FL  33414-4304

Please remember to write your account number or social security number on the memo line of your check.

Wired funds
In order for us to accept wired funds you must have an account number and instruct your bank to send the funds as follows:

Domestic Wires:
Bank of New York/NYC
ABA #: 021000018
Account: Penson Financial Services, Inc.
Account #: 8661169975
FBO: Your name and account #

Foreign Wires:
Bank of New York/NYC
Swift #: IRVTUS3N
Account: Penson Financial Services, Inc.
Account #: 8661169975
FBO: Your name and account #

Mail us at: 1st Discount Brokerage
420 South State Road 7, Suite 114
Wellington, FL. 33414-4304

WITHDRAWALS
In order to withdraw money or securities out of an account you should first contact your Independent Financial Consultant for instructions.  As an alternative you can contact the main office at (888) 642-2811 or email us at support@1db.com

The following are just a few tips on internet security and how you can help combat and guard yourself from unwanted hackers and internet spyware. Identity theft is a serious problem and one you should take seriously.

Please review the following basic recommendations and suggestions:

• Never open e-mails of unknown origin or containing a subject matter you do not recognize.
• Never click on links or embedded URL information that come to you via e-mail, especially if you are not certain of the source.
• Always employ “sweep” or detection software. There are many good products, such as Norton Anti-Virus, WEBRoot, Trend or MacAfee, but you should decide which one is best for you.
• Never give personal information over the telephone, unless the call is initiated by you to a number that you know is genuine (such as the phone number on your statement, bill or other “official” document).
• Be suspicious if someone asks you for a password you use on the Internet. Most companies do not ask for passwords as a matter of policy.
• Never use phone numbers contained in an e-mail or off-line correspondence you receive. Even if it “warns” you of a potential “problem” with your account. Use only trusted phone numbers from trusted sources.
• Refrain from widely using and clicking onto URL’s that you get from search engines such as Google, Yahoo and Ask Jeeves for example. While a majority of the WEB sites you access via these searches are legitimate, be diligent with those that are unfamiliar to you.

While a majority of the above may seem intuitive, you may be surprised as to how many people take this lightly. You would never leave the keys to your house in the front door, or the keys to your car in the trunk lock, nor would you leave your front door and windows open when you go on vacation, but when people engage in the behaviors listed above, they are essentially doing just that.

Here are a few links that may also be helpful in creating strategies to avoid identity theft:

http://www.microsoft.com/protect/default.mspx
Anti-Phishing Working Group: eBay – “Security Notification”
http://www.basic-computerskills.com/index.html

These steps are merely suggestions and are not a complete list of the possible hazards you may encounter when using the Internet. Each user is different. These tips are offered to our clients as a way to inform them of some of the risks you may encounter. You should consult with an expert in this area or make your own independent determination of what steps you should take to secure your personal information.

1st Discount Brokerage, Inc. strives to provide our clients with the tools necessary to make wise investment decisions. To that end, we are pleased to provide you with links to Investopedia, and Yahoo Finance, where you may find definitions for many of the terms used in investing

www.investopedia.com

www.finance.yahoo.com/education

Clarity is the cornerstone of trust between investors and their financial representatives.
1st Discount Brokerage is committed to clarity through full and unambiguous disclosure, as well as enhanced understanding of the securities markets.

We believe that the needs of the investor should always come first. As an investor, you have important rights, including the right to high quality products and services from us.

At the same time, investors need to shoulder certain responsibilities themselves — for example, to plan carefully to meet their investment goals, to stay informed about the risks and rewards of their investments, and to keep us informed of changes in your goals or lifestyle that would affect your investments.

Your Rights As An Investor

As an investor, you have the right:

Quality Service

• To be treated in a fair, ethical, and respectful manner in all interactions with us, our employees and affiliates.
• To receive competent and courteous service and advice at a fair price.
• To select your own Independent Financial Consultant or request a different one if you are not satisfied.
• To move your account to another Independent Financial Consultant or a new investment firm whenever you wish in a simple, efficient manner.

Full, Clear Reporting

• To clear, accurate, easy-to-understand descriptions of all your transactions, statements, and other communications from  us.
• To be informed clearly about all the costs associated with your account and the costs related to individual transactions, including commissions, sales charges (or loads), and other fees.
• To accurate and timely regular statements of your account, including detailed transactional information.
• To be provided with clear descriptions of our policies and practices for protecting the privacy of non-public, personal information.

Responsible Investment Advice

• To be provided with responsible investment recommendations based on your personal objectives, time horizon, risk tolerance, and other factors, as disclosed by you.
• To be apprised of significant conflicts of interest identified in a financial relationship between you and your Independent Financial Consultant/1DB.
• To expect that we will provide professional assistance to help you clarify your investment goals and risk tolerance.
• To be able to rely on our assistance in setting realistic expectations about the long-term performance and associated risks of various securities. We will present you with reasonable investment alternatives designed to meet those expectations, and disclose the comparative risks, benefits, and costs.

Prompt, Fair Resolution Of Problems

• To fair consideration and a prompt response from us, if any problem with your account ever arises.
• To a clearly defined process for raising and resolving a complaint. We will provide you with full information about this process, particularly about how you can elevate an issue to the appropriate level of our management to gain satisfaction.
• To be apprised of alternatives if we are unable to resolve a dispute to your satisfaction.